Distl
Refund policy
Last updated: 17 October 2026
If you have a billing problem or want to request a refund, email hello@distl.online with your purchase email, order number, and a short explanation. Do not include payment card details or sign-in codes.
Requests are reviewed individually
Distl does not advertise an automatic money-back guarantee. We review refund requests based on the purchase, usage, the issue reported, and applicable consumer law. Examples include a duplicate charge, an incorrect charge, or paid access that was not delivered. Submitting a request does not itself confirm a refund.
Payments and approved refunds are processed through Lemon Squeezy. Processing time depends on the payment provider and your bank. We cannot promise a particular arrival date.
Cancellation is separate
Cancel your subscription using the management link in your purchase email to stop future renewals. Cancellation does not automatically refund past charges. Email us if you need help finding that link.
Your rights
This policy does not limit any refund, withdrawal, or other consumer rights that apply by law. Where applicable law or the payment provider requires a refund, those requirements take precedence.